Module is not ready Lesson 1 Video lesson Case study Further reading document Pdf document Lesson 2 Video lesson Case study Further reading document Pdf document Lesson 3 Video lesson Case study Further reading document Pdf document Lesson 4 Video lesson Case study Further reading document Pdf document Lesson 5 Video lesson Case study Further reading document Pdf document Lesson 6 Video lesson Case study Further reading document Pdf document TAKE THE TESTModule 4 – Customer Experience in Tourism and Hospitality Industry Learning material Module 3 Module 5