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Lesson 1

Video lesson

Case study

Further reading document

Pdf document (Coming soon)

Lesson 2

Video lesson

Case study

Further reading document

Pdf document (Coming soon)

Lesson 3

Video lesson

Case study

Further reading document

PDF document

Lesson 4

Video lesson

Case study

Further reading document

PDF document

Lesson 5

Video lesson

Case study

Further reading document

PDF document (Coming soon)

Lesson 6

Video lesson

Case study

Further reading document

PDF document (Coming soon)

TAKE THE TEST (Coming soon)
Module 4 – Customer Experience in Tourism and Hospitality Industry
Learning material
Module 3
Module 5